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The Old Farm – Terms and Conditions


1.        THE CONTRACT


The contract entered into is between the Owner, Matt and Liza Bond  (trading as The Old Farm) and the person completing and signing the booking form (the hirer).  The contract is not effective until the required payment has been received and confirmation sent from the Owner to the Hirer.



2.        BOOKING


Bookings cannot be taken by persons under the age of 18 or parties where the majority of members are under 18 years old.  The person making  the booking will be responsible for all persons and dogs in their party and should ensure that they aware of the booking conditions.  The owner  reserves the right to decline any booking or refuse to hand over a key to any person who has not complied with the booking conditions






The number of persons (excluding babies under 2 years old where a cot may be provided) occupying a property must not exceed the  maximum stated in the current property description.






To secure a  reservation the hirer must a) complete all parts of the booking form and send the completed form with the required deposit  b) pay the balance of  the rental eight weeks before the holiday is due to start.  It should be noted that reminders are not sent out.  If the balance is not received within  the time specified the owner reserves the right to cancel the booking and retain the deposit.  Bookings made within eight weeks of the start of the  holiday require payment in full at the time of the booking.  Short breaks are to be paid in full at the time of booking.






the hirer is responsible for the following payments should they wish to cancel their booking
with more than 12 weeks notice the deposit is forfeited
with 10--12 weeks notice  50% of the overall rental minus the deposit already paid becomes payable
with 8--10 weeks notice  75% of the overall rental minus the deposit already paid becomes payable
with 8 or less weeks notice 100% of the overall rental minus the deposit already paid becomes payable
notice is assumed to mean between the date the owner receives notification of cancellation from the hirer, in writing, and the date on which the  rental was due to commence.
It is recommended that the hirer should take out holiday insurance to cover such cancellations.   The owner will endeavour to re-let the property.  If successful in re-letting the property for the complete period at full rental, the rental paid will be refunded less the deposit and £75  to cover all expenses incurred by the owner in securing the new let.<o:p>






should the owner need to cancel your booking you will be given the choice of a total refund or for the owner to find the hirer alternative
accommodation.  The alternative accommodation will be in a similar area of a similar size, rental value and quality.  Should the hirer be
unhappy with the alternative accommodation found a full refund will be made.  Should the owner be unable to find suitable alternative
accommodation a full refund will be made to the hirer.






the hirer is responsible for taking out holiday insurance to cover cancellations and damage.  The hirer cannot assume that the owner's insurance  will cover their damage






any change in holiday dates or property will be subject to the agreement of the owner.  The owner reserves the right to charge a fee of up to £75  for such alterations.


9.        DAMAGE OR LOSS


the hirer agrees a) that the supervision of children, babies, dogs and any adults requiring care remains the responsibility of the hirer at all times  b)  to be responsible for leaving the accommodation in good order and clean condition otherwise a cleaning charge may be levied  c)  to pay for  any damage or loss however caused excluding reasonable wear and tear incurred during occupation  d)  to report any damage immediately to the  owner.  No items provided within the property (including linen, towels, cutlery, crockery, cushions) may be removed from the property.  If, in  the opinion of the owner any person is not suitable to continue their occupation of the property because of damage the contract may be  discharged and the owner may repossess the property immediately.  The hirer will remain liable for the whole cost of hire and no refund  shall be due



                   10.  NUISANCE
the hirer is responsible to ensure that nobody in their party (including children and dogs) is to cause nuisance or annoyance to occupants of  nearby property.  If, in the opinion of the owner any person is not suitable to continue their occupation of the property because of unreasonable  behaviour or nuisance to other parties, the contract may be discharged and the owner may repossess the property immediately.  The hirer will  remain liable for the whole cost of hire and no refund shall be due.






occupancy shall be from 4 pm on the day of arrival to 10 am on the day of departure, unless special arrangements have been made with the owner.   (The housekeepers only have a limited time to prepare the cottage for the next guest and you are asked to respect this.






A dog or dogs will only be accepted if the owner is made aware of them at time of booking or subsequently agreed by the owner.  In order to ensure  that the owner continues to welcome dogs the hirer must undertake the following  a)  there must be no more than two dogs at the cottage at any time   b)  all dogs must be kept under strict control at all times whilst on the property  c)  any fouling of lawns, paths etc must be cleaned up without  delay  d)  the hirer must bring the dogs bedding  e)  the hirer must not leave the dog unattended in the cottage at any time for any reason  f)  dogs  are not allowed on to any furniture, chairs, beds etc  g)  if the dog is found to be worrying stock on either the owners land or any nearby land the  owner reserves the right to ask for the dog to be removed from the property.  The owner reserves the right not to allow certain breeds of dog to  stay.  Breeds that are, by law, required to be muzzled will not be accepted.  Other pets may be accepted to stay but only with the specific agreement  of the owner.





whilst the owner makes every effort to ensure the accuracy of property descriptions, descriptions are inevitably subjective and are for guidance  only.  If there are any points of particular importance please contact the owner to clarify information.  Whilst the owner has taken all responsible  steps to ensure that the information contained in all its literature and advertisements including web sites, is accurate the owner reserves the right to  alter substitute or withdraw any service, facility or amenity.




14.      LIABILITY


the owner cannot accept responsibility for any injury, material loss, damage, additional expense or inconvenience directly or indirectly caused by or  arising out of the property and its plumbing, gas, electrical or otherwise or exceptional weather.  No responsibility is accepted for loss or damage of  property, including pets, vehicles or vehicle contents belonging to the hirer or any member of the party during their occupancy.






the owner or their representative is to be allowed access to the property at any reasonable time during the hirers occupancy.<o:p>




16.                               16. COMPLAINTS


if in the opinion of the hirer there are grounds for complaint it is the duty of the hirer to take it up with the owner immediately.  It is specifically  agreed that failure by the hirer to notify the owner of any complaint in accordance with the timescale set out above will entitle the owner to refuse  to entertain the complaint, irrespective of its merits.




the construction validity and performance of this agreement is governed by the law of England and parties submit to the jurisdiction of the English  Courts.  The hirer agrees that the contract with the owner is made at the owners premises and that any proceedings between the parties shall be conducted in the County Court nearest to the owner.






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